FQA

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Will you be restocking this item?

We occasionally try to restock our most popular items, but depending on supply, can’t always make that happen. Follow us on any social media to be the first to know about restocks.

Will my order be available for pick up at a market? 

Yes, if you can make it to a market within 2 weeks of placing an order we will be happy to bring it with us. We only currently do markets in the Raleigh, NC and triangle area. The best way to come visit us is to follow us on social media and visit our upcoming market page. 

Who makes this item?

We work with designers from all over the country to bring you trendy, runway-inspired looks at affordable prices. 

How will I know when my order has shipped?

You will receive shipping confirmation and tracking information via email directly from USPS, UPS, and FedEx as soon as your item has shipped.

Can I cancel my order?

Once you have received shipping confirmation, your order cannot be cancelled. You may return or exchange the order by following our returns and exchanges policy.

I never received my order or shipping confirmations?

First double check your spam filter to ensure that your order updates did not get caught in spam. Second, email 96boutiquellc@gmail.com and we will be happy to look into it for you. 

Which items are final sale?

All sale items, gift cards, earrings, hats, hair accessories, and bodysuits are final sale, meaning they cannot be returned or exchanged.